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Month: March 2020

Can I Speak With The Manager? COOKING UP A GREAT TEAM

Posted on March 23, 2020April 10, 2020 by me

CISWTM is a semi-regular series of observations, best practices and frameworks focused on both excellence in delivering customer service and managing teams as a servant leader. The author has an MBA from Harvard Business School, focusing his studies on service operations, organizational behavior and leadership. He has worked at/with some of America’s most recognized brands…

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Can I Speak With the Manager? ROCKETS REQUIRE LAUNCH

Posted on March 16, 2020March 16, 2020 by me

CISWTM is a semi-regular series of observations, best practices and frameworks focused on both excellence in delivering customer service and managing teams as a servant leader. The author has an MBA from Harvard Business School, focusing his studies on service operations, organizational behavior and leadership. He has worked at/with some of America’s most recognized brands…

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Recent Posts

  • Can I Speak With The Manager? Self-Care & Self-Management In a Time of Corona Virus
  • Can I Speak With The Manager? COOKING UP A GREAT TEAM
  • Can I Speak With the Manager? ROCKETS REQUIRE LAUNCH

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